Privacy Policy
TRAUMA SKATEBOARDS (“we,” “us,” “our”) respects your privacy. This notice explains what we collect, why we use it, and your options.
What we collect
-
You provide: name, email, phone, billing/shipping addresses, order details, messages to support, and (if you make an account) a password. Payment data is handled by our payment partners—we don’t store full card numbers.
-
Automatic data: IP address, device/browser type, pages viewed, timestamps, referring URLs, and approximate location from IP.
-
Cookies & similar tech: used for essentials (cart/checkout), analytics, security/fraud prevention, and—where permitted—personalized marketing.
-
User content: reviews, photos, and Q&A you submit (e.g., deck sizing feedback).
How we use information
-
Orders & service: process purchases, send tracking updates, manage returns/exchanges, and provide support.
-
Site operations: maintain, secure, and improve our website and shopping experience.
-
Messages: confirmations, receipts, policy updates, and—if you opt in—promotions (unsubscribe anytime).
-
Compliance & fraud: satisfy legal obligations and reduce abuse.
When we share
We share personal data with service providers (payments, carriers, email/SMS platforms, hosting/analytics) under contracts limiting use to our instructions; with security/fraud partners when needed; with authorities when required by law; and during business transfers (e.g., merger/acquisition).
We do not sell personal information for money. Some analytics/ads tools may be considered “sharing” under certain state laws—email us to exercise applicable rights.
Your choices & rights
-
Marketing control: use the unsubscribe link or write support@traumaskateboards.us.
-
Access/Correct/Delete: email us; we may verify identity.
-
Cookies: manage in your browser—blocking some may affect features.
Kids’ privacy
Our site isn’t directed to children under 13; we don’t knowingly collect their data. Purchases should be made by adults or with adult supervision.
Security & retention
We use reasonable administrative, technical, and physical safeguards. No method is perfect—please protect your account. We keep data only as long as needed for the purposes above and to meet legal/accounting requirements.
International visitors
If you access our site from outside the U.S., your data may be processed in the U.S., where privacy laws may differ.
Changes
We may update this Policy from time to time. The “Effective” date shows the latest version.
Contact — Privacy
TRAUMA SKATEBOARDS LLC (TRAUMA SKATEBOARDS)
440 N NOVA RD, SKATEPARK, ORMOND BEACH, FL 32174
(645) 231-9805 • support@traumaskateboards.us